Why double-click the icon but no response? but Software installation completed

Solve after finish all the installation, double-click the desktop shortcut icon, the software no response.


1. insert the blue USB dongle. 

2. install the dongle driver .

If still can't open. check next 

3. check the main program whether be deleted by antivirus

 ( check method : right click on the softare icon--open file location--check the main program"phone!exe" is here or not .  if there is no "phone!.exe", pls download the phone!.exe file from website. then put it in here. and antivirus added to trust this file. )